Thank you for shopping with us. Please read our shipping policy carefully.
Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed.
Shipped from Canada BC.
Shipping Rates & Delivery Times
Shipping rates and delivery times vary depending on your location and the shipping method selected at checkout.
International Shipping
We ship internationally. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Returns and Exchanges
Due to the limited quantity of our products, we do not offer exchanges. In rare cases where you receive a damaged item or did not receive the item you ordered, we will try our best to make arrangements for an exchange.
Return of the item without reason can be made in 14 days after purchase, shipping and return shipping cost are responsibilities of the purchaser.
Returned products should be in its original condition.
Process:
- To initiate a return or exchange, please email info@chussupply.com
- Refunds will be issued to the original payment method.
- You might not receive a response unless your email contains your Name and an order number.
- Shipping Costs: Shipping and return shipping costs are the responsibility of the customer unless the item was defective or the wrong item was sent.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@chussupply.com as soon as possible so we can assist you.
If your email doesn't contain your name and the order number, you might not get a response.